ENTERPRISE SERVICE MANAGEMENT (ESM)

Accelerate your ESM solution with proven implementation methodologies, business processes + certified professionals



Traditional IT Service Management focuses on managing IT service requests with speed and efficiency. Enterprise Service Management (ESM) goes beyond to accelerate core business services organization-wide.

Bravium maximizes your ESM investment with certified professionals, proven implementation processes, effective management, and responsive, accommodating service. You can trust our flexibility, accessibility, and reliable performance to deliver an ESM solution that works for your organization.

From project inception, we build a deep understanding of the project objectives, and the client’s culture and environment — ensuring the solutions we implement work for our clients and are successfully adopted across the organization. We develop effective plans to achieve your goals, with responsive service and advanced tools that drive your organization forward and meet ROI targets.

Modernize your organization and maximize your investment with the right partner to get you configured, optimized, deployed, and operational.

Bravium + ServiceNow

Bravium Powered

An approved ServiceNow Partner since 2014, Bravium’s team of Certified Implementation Specialists, Application Developers, and System Administrators offer deep expertise.

Bravium combines real-world experience and certified expertise with the power of ServiceNow to deliver ESM processes that free your team to focus on your business objectives.


ServiceNow Bronze Services Partner logo

ServiceNow Bronze Technology Partner logo


Problem and Incident Management

Problem and Incident Management

Change Release

Change and Release Management

Asset Cost

Asset and Cost Management

Request Configuration

Request and Configuration Management

 

We empower you to get back to work and execute your mission.


bravium-and-servicenow

50+

Service Now Projects


handshake

15

Clients + Agencies


Professionals

30+

Expert Consultants

We help clients fully leverage ServiceNow’s tools to:

  • Maximize return on their ESM investment
  • Reduce operational costs and expand visibility
  • Improve service and customer experience
  • Increase control and governance
  • Achieve significant quality improvements and process efficiencies
  • Solve complex challenges
  • Increase value delivered to internal and external clients
  • Build Enterprise Service Management solutions that achieve your objectives

How can we help you achieve operational excellence with an ESM solution?

Let’s Connect