ENTERPRISE SERVICE MANAGEMENT (ESM)

Accelerate your ESM solution with proven implementation methodologies, business processes + certified professionals

Traditional IT Service Management focuses on managing IT service requests with speed and efficiency. Enterprise Service Management (ESM) goes beyond to accelerate core business services organization-wide. Bravium maximizes your ESM investment with certified professionals, proven implementation processes, effective management, and responsive, accommodating service. You can trust our flexibility, accessibility, and reliable performance to deliver an ESM solution that works for your organization.

Bravium + ServiceNow

An approved ServiceNow Partner since 2014, Bravium’s team of Certified Implementation Specialists, Application Developers, and System Administrators offer deep expertise in IT Service Management processes such as,

  • Incident Management
  • Change and Release Management
  • Problem Management
  • Configuration Management
  • Asset and Cost Management
  • Request Management
  • Performance Analytics

Bravium combines real-world experience and certified expertise with the power of ServiceNow to deliver ESM processes that free your team to focus on your business objectives. We empower you to get back to work and execute your mission.

We help clients fully leverage ServiceNow’s tools to:

  • Maximize return on their ESM investment
  • Reduce operational costs and expand visibility
  • Improve service and customer experience
  • Increase control and governance
  • Achieve significant quality improvements and process efficiencies

 

Bravium + ServiceNow

 

An approved ServiceNow Partner since 2014, Bravium’s team of Certified Implementation Specialists, Application Developers, and System Administrators offer deep expertise in IT Service Management processes such as:

 

Incident Management

Change and Release Management

Problem Management

Configuration Management

Asset and Cost Management

Request Management

Performance Analytics

How can we help you achieve operational excellence with an ESM solution?

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